Magellan eXplorist 500LE Color Handheld GPS

Magellan eXplorist 500LE Color Handheld GPS

Ranking: 5.8 out of 10

Manufacturer: Magellan
Model Number: 980771-112
Product Code: 763357115826
Price: $239.99 -- get the latest pricing from Amazon

Features:

  • Connectivity Technology: Not Applicable
  • Wireless Technology: Not Applicable
  • Number of Channels: 14
  • Acquisition Time: Cold Start 60 Second(s) /Hot Start 20 Second(s)
  • Memory: 8MB

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Description:

The eXplorist 500LE does not include a Li-ion battery or AC adapter but offers all the great GPS features and functions of the eXplorist 500 for a lower price. High-speed USB port and unlimited SD card data storage make it easy to add detailed maps, for topo, marine or street navigation. Save track logs and more to 8 MB free memory.

User Reviews -- Add a new review for this Product

A mixed bag of good and bad news

Rating: 2 out of 5
Weight: 6.3 out of 10
Created: Dec 25, 2008
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Unit has a great display, is accurate, and easy to navigate, fast response time recognizing movements, but. . .
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br /The optional maps are very inadequate for my fishing interests. Too few lakes, don't even have floating nav aids along northern Lake Huron, no water depths there either.
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br /I am pretty computer savvy, but it's taken me over a month to get the file system and POI's/geocaches organized and working right. I'm not sure what is going on with the "computer style" filing system, but while it is a good idea, it appears unreliable, with files mysteriously disappearing, only sometimes reappearing. There may be something about the setup or use of the device I havne't figured out yet, and the support web site is useless.
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br /Here is an example of the problems: I couldn't get my computer to recognize the unit (USB connection). I tried and tried everything I knew, and finally tried their phone support. I kept getting put on hold for long periods, then finally called their sales number for a RA to return it. I said I either needed to return it or get a computer expert to help me. They got me a computer expert who spent over 45 minutes with me to no avail. I finally inadvertently disconnected the phone line, waited 15 minutes for her to call me, she didn't, so I called again. I asked for the same person, but the person on the line said she would connect me but wanted to ask a question first: "In what direction is the USB cord going out of the connection to the GPS, across the unit or out away from the unit?" I said away from the unit. She said reverse it. I did and the computer recognized it in an instant, and has every time since. Why should a cord be installable in two directions, work only in 1?

Unreliable; customer "service" a joke

Rating: 1 out of 5
Weight: 6.1 out of 10
Created: Dec 25, 2008
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Unreliable pile of 'you-know-what'. Worked fine for about 2 months then refused to power up. Fresh batteries, no go. Called customer "service". Outsourced call center to India; rep followed generic script telling me to: 1) use lithium-ion batteries, and 2) press "power + NAV" simultaneously. As suspected, bogus advice. Fresh batteries metered out to 1.62 volts each / 4.84 volts total. Yes, I tried lithium-ion batteries anyway. Still no-go. Am still waiting for Magellan/Thales to respond. Am still owner of unreliable GPS. Still have about $400 invested in unit plus software and maps. Still kicking myself for buying a Magellan product. Don't do it. Really -- don't do it.

Poor Customer Service

Rating: 3 out of 5
Weight: 5.1 out of 10
Created: Dec 25, 2008
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I bought this and needed some help understanding the software. Confusing websites. When you call, you can't understand the service people who speak English very poorly. It's a real headache to figure out what they are saying. Magellan is not a customer-friendly company, and they don't seem to say much more than scripted comments. I just didn't like dealing with Magellan.
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br /The unit worked well until the SD cover broke off. Battery compartment is hard to remove to get to the SD card. I returned the GPS to the store for a refund and am trying to figure out what to buy next. Maybe I should wait for a company that will make their GPS Mac compatible. The GPS industry overall seems ten years behind the times on dealing with the public.

works good but could use

Rating: 5 out of 5
Weight: 4.4 out of 10
Created: Dec 25, 2008
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The gps works good but comes with very little instructions. However most can be downoaded as a PDF from the Magellan website(of course they don't tell you that anywhere in the package)
br /I suggest not using the backlight, it will run out the batteries in 3 hrs and without it you get a little more time from AA's, go for the lithium. I purchased all the chargers for the gps, however all must be plugged into the usb cable with is a bit cumbersome to attach.
br /Would still recommend this for the hunter and outdoors man.

Don't buy it!!!!!!!!

Rating: 1 out of 5
Weight: 3.8 out of 10
Created: Dec 25, 2008
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I purchased this unit from REI. They always stand behind their products. Thanks goodness! If you read a couple of the other reviews you'll see... SD Card door broke off, battery hard to remove, downloading cache info is difficult and transfers with limited info. Been there, done that! Battery door removal is a joke. Taking mine back today and buying Garmin eTrex Vista HCx. $50 more but not designed like a toy. Buy Garmin if you're looking for a hand held. Oh, and if you need help with your Garmin, you'll be speaking with someone who speaks English.

Dont buy

Rating: 1 out of 5
Weight: 3.2 out of 10
Created: Dec 25, 2008
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this is the second gps I have owned. the usb cable is a major problem,It wont let your computer recognize it.I rebooted everything to no avail. what a piece of junk!!!
br /The 210 model is a better unit.I bought the 500Le thinking it would be easy and a good upgrade NOT. I am buying a Garmin. Allen

Don't buy

Rating: 1 out of 5
Weight: 3.0 out of 10
Created: Dec 25, 2008
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Purchased Explorist 500 in September 06. Unit lasted 6months, then started shutting off during computer uploads. Customer support recommended that I update the software (bad idea). During the software install the unit shut off and would not start again. Habib then directed me to send the unit in for repair. They sent me a refurb unit that had numerous software glitches. Unit has once again died. Because it is refurbed I am being charged for repair. Go Garmin!! If you still end up buying this P.O.S you will need to learn to speak punjab or whatever language the speak in India. After trying to communicate with the customer service rep for at least 45 minutes I had to self medicate with several stiff gin gimlets.

Magellan support is non-existent

Rating: 1 out of 5
Weight: 3.0 out of 10
Created: Dec 6, 2008
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Flimsy internal battery carrier snapped. Found one on that E site for MUCH less than Magellan would cost. Magellan support offers friendly people who want to help you, no really they do. But wanting to, and actually being able to, are entirely different things.

I should have saved my money

Rating: 2 out of 5
Weight: 3.0 out of 10
Created: Apr 13, 2008
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I bought this as an impulse buy when I saw it on clearance at Wal-Mart for $110, marked down from $199. I had been contemplating upgrading from my explorist 210 (which I still love).
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br /OK, the battery life on 3 AAA is not good. I have used it maybe 2 hrs and have devoured 2/3 of the battery life (according to the battery indicator). All of this with the back light off. I doubt the enviroment can afford this type of battery waste.
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br /Accuracy. The unit I have has a serial number that starts with 0133. This comes preloaded with the latest firmware frim April 2007, ver 5.2.17. It will not lock, or track onto the WAAS satellites for improved accuracy. Don't expect accuracy better than 20 feet as a result. The version of firmware does not allow me to downgrade, or load in a version that works for the euro versions (and is only supposed to be used for euro ver). I understand that units with a serial number which starts with 011 do not have this problem.
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br /If I knew then what I know now, I would not have purchased this unit.

Good and Bad

Rating: 3 out of 5
Weight: 3.0 out of 10
Created: Apr 28, 2008
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This is my 1st GPS and bought from Costco for [...]. I figured if its as bad as they say I can return it. First off, the entire connection to the USB port is a non-issue once you figure out that the moron that developed it put tabs on the plug that lead you to install it upside down. After an hour of messing with it, I tried it the other way and it instantly worked and has ever since. I think this is why so many people have problems connecting it to the PC. The unit seems to be accurate, but sometimes gives screwey distances. If you scroll thru the menu it corrects itself (dont know if all GPS units do this or not). The "windows file system" is very difficult to figure out where files are sent to and how to find them again. Its much easier to use points of interest and locate them by area, alphabetically, or by distance. This unit can use AAA or the li-ion battery which I dont have but will soon get because like other reviewers, it eats batteries quick.
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br /All in all, it seems like an OK product with some glitches. Without another GPS to compare it to I give it a 3 due to the poor file navigation interface.

good value handheld GPS

Rating: 4 out of 5
Weight: 3.0 out of 10
Created: Dec 25, 2008
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The Magellan eXplorist 500LE is my first GPS, before I've used only Garmin GPSs. I've decided to purchase a GPS to support my work as an RF Engineer and this GPS does it jobs well. Few things I don't like about this thing, but it's very minor. If you have this, you need to purchase the battery pack too so that you wouldn't need to open its back cover to have it powered because you'll be able to recharge the battery while it's impossible if you're using 3xAAA batteries. In overall, I'm satisfied with the Magellan eXplorist 500LE.

not so good on the soft wear

Rating: 4 out of 5
Weight: 3.0 out of 10
Created: Mar 15, 2008
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I have been waiting over Three months to get maps that I orderd. they are out of production Nice going Meggellan. poor poor poor .

Great device...not so straight forward software

Rating: 4 out of 5
Weight: 3.0 out of 10
Created: Dec 25, 2008
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I have absolutely no problems with the actual device. It's my first GPS and I had pretty much figured it all out in the first few days. What I do have problems with is the difficulty of the software. It's not as straight forward as you would suspect and according to just about everyone else when u try to get support for it the company is pretty much useless. I've figured it out fairly well now, but its taken me awhile. Overall, great GPS, crappy software and service.

Great Unit for Geocaching

Rating: 4 out of 5
Weight: 3.0 out of 10
Created: Apr 4, 2008
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I have been using the Magellan eXplorist series for 3 years and have owned several different models. Comparing other units with the same feature set the Magellan eXplorist 500LE is by far the best bang for the buck. I have not had any problems with the unit being recognized by a PC or a MAC (I have used both). The file system is great, I can set up different routes, waypoints, and geocaches on seperate SD cards and then load the SD card into the unit for the area I am going to. Very easy.
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br /The software that comes with the 500LE is very basic, and the detailed manual is on the CD that comes with the unit (not printed). However, I have found several 3rd party applications that work great with the eXplorist series.
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br /I use Lithium-Ion batteries and find that I can get 8-10 hours of use if I watch how I use the tracking and back light features. In one of my units I use the optional rechargeable battery an I get about the same usage.
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br /I am happy with the eXplorist 500 series the unit is durable and I can trust it.

Great geocache unit:

Rating: 5 out of 5
Weight: 3.0 out of 10
Created: Dec 25, 2008
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I purchased another 500 because they have been discontinued and they are really good for caching. The color screen is very bright and the unit is straight foward to use. And the Magellan program to download pocket queries is excellent. Keeps satelliate signals under heavy tree cover and is plenty accurate. The LE takes three AAA batteries instead of the rechargeable battery, but everything else is the same. And yes, the Magellan customer service is crap, no bones about it.

Magellan - 500 LE is a piece of TechnoJunk

Rating: 1 out of 5
Weight: 2.4 out of 10
Created: Dec 25, 2008
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Software is not compatable with Vista, offerd Li-Ion Battery deal for $19.99 is not available - this is the worst company I have ever dealt with. Good thing I have a product protection plan on my CC

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